Organizational psychology

Background. This article reports on the results of an empirical study of interrelationships between indicators of decision-making strategies (indexed by the Iowa Gambling Task, IGT) and traits of tolerance and intolerance for uncertainty that capture the unity of cognitive and personality components of situational representations. 

Objective. Our study tested the hypothesis that overcoming uncertainty in decision making goes beyond cognitive representations of the task but instead is rooted in the construction of the amodal image of an uncertain situation that captures the meaning regulation of perception and action. We hypothesized that when a person is faced with multi-stage decisions, their strategies reflect the contribution of individual differences in attitudes towards uncertainty. 

Design. Using data obtained from n=60 typically developing adults (68% men; Mage = 30.58), we examined the contribution of tolerance/intolerance for uncertainty to a variety of IGT dependent variables at five different stages of the game. 

Results. The data was analyzed using the mixed linear model method as implemented in the lme4 package for R. The results indicated that tolerance for uncertainty significantly contributes to the initial level of behavioral risk, ensuring readiness for decision making under uncertainty. 

Conclusion. Tolerance for uncertainty plays an important role in early stages of orientation in an uncertain modeled game situation, and contributes to the productive development of probabilistic expectations. Intolerance for uncertainty, on the other hand, was shown to contribute to risk in decision making after trial failure, potentially limiting learning in uncertain conditions through risk aversion. 

Background. This article addresses the influence of personal, professional, and organizational factors on procrastination in employees of a modern Russian industrial enterprise. Procrastination has been studied extensively since the 1970s, producing great research material and diagnostic tools that remain relevant to this day. Yet despite the large number of studies, no single point of view has emerged on the causes of this phenomenon. 

Aim. To investigate how personal, professional, and organizational factors influence procrastination in employees of a modern Russian industrial enterprise. 

Design. 120 employees of a Russian industrial enterprise participated in the study, including 70 women and 50 men, mean age 35 years, mean work experience in this enterprise 4.3 years. We used four diagnostic methods to characterize work activity and organizational culture, personal characteristics, and specificity of an occupational stress syndrome. We used correlation and regression analysis to analyze the results. 

Results. The data identified significant personal, professional, and organizational predictors of procrastination in the modern professional, such as being outgoing (the quality of sociability), innovative, detail-conscious, and conscientious. Equally significant are characteristics of the work situation such as its content and the significance of tasks. A significant weight in the predictive value of the regression model lies in the robust consequences of professional stress (anxiety and depression), openness toward change in the organization, and social desirability. 

Conclusion. The level of procrastination among the employees of this enterprise predicts typical behavior patterns in performing professional tasks, subjective appraisal of the job situation, the experience of stress and its consequences, and perception of the organizational culture. 

Since the 1990s Russian enterprises have been experiencing difficulties in transitioning to the market-innovative model of development. In the context of the current variability of management paradigms, we had an opportunity to study the internal and external regulators of organizational changes that are typical for a transitioning economy. Organizational culture (ОС) was studied as an external factor, while the personal traits of middle managers were viewed as internal factors because these managers are the agents for values and for behavior models, from corporate directives to “front-desk’ personnel. The goal of this theoretical and empirical study was to determine the personality traits of middle managers who were deemed effective by top management in companies transitioning to the market-innovative model of development in the context of different types of OCs.
During the preliminary stage, we conducted a comparative analysis of the requirements for the personal traits of middle managers who are working in stable conditions as well as in conditions of transfer to the market-innovative model of development, and we selected the relevant methods of empirical research. During the first stage of the empirical part of our research we defined a group of four enterprises with OCs of different types, identified their effective mid-level managers based on expert evaluations by the top leadership, and formed test groups. During the second stage we studied the personal characteristics of these managers.
We determined that the personality traits of managers deemed effective by their leaders form integral complexes, which in turn correlate in a certain way with the type of ОС of an enterprise. We identified four models of an effective manager: Mentor, Dictator, Innovator, and Businessman; these managers have varying degrees of work productivity, value priorities in the development of ОС, personal self-concepts, organizational leadership skills, and types of decision-making. It has been demonstrated that in the evaluation of the effectiveness of a manager of an enterprise, the correspondence of his/her personal traits to the characteristics of the ОС prevailing in the company is a more important factor than his/her agreement with the long-term goals of the company and, therefore, with the more promising type of ОС. This phenomenon opens a way to utilize such functions of ОС as internal integration but prevents external adaptation, which in turn becomes a serious psychological obstacle in the development of an enterprise.
The ОС of an enterprise has a powerful potential to attract employees with certain sets of psychological traits. Important tasks for the psychological support of the organizational development of an enterprise could be the development of a criteria database for the evaluation of managers and the development of a management talent pool based on the market-innovative vector of development of an enterprise with relevant changes in the ОС.

The main research problems and tasks of a new scientific field in Russia—the psychology of professional health — are formulated. A definition of professional health as the abilities of a person successfully to cope with the demands and requirements in a professional environment is offered. A psychological vision for professional health with four basic provisions is proposed. The aim of the research was to study the extent of the influence on the professional health of managers of such psychological factors as systems of values, stress in professional activity, individual and psychological features, strategies for overcoming stressful situations. Data are provided from research conducted in 2002-2012 on managers in Russian companies. Taking part in the research were 651 managers of various organizations in St. Petersburg, Moscow, Yekaterinburg, Veliky Novgorod, and Kharkov. For collecting empirical material on methods of supervision, I used polls, tests, interviews, content analysis, self-reports of participants in training programs, and a method for forming the experiment. In addition I employed psychodiagnostic techniques intended for studying the cognitive, behavioral, and emotional components of health, a technique for revealing the personal potentials (regulatory, communicative, intellectual) of the managers, and also my own techniques. The study positively correlated health with such values as having interesting work, having a happy family life, being financially secure, having an active life, and giving and receiving love. Connections between the behavioral manifestations of type A behavior and the managers’ values were revealed. The greatest negative impact on the managers was made by such factors of professional activity as an excessive workload, emotional pressure at work, difficulty in carrying out activity, and insufficient time. Health is important in the structure of the professional activity of managers; it acts as a strategic resource by providing at the least cost efficiency and reliability during all stages of a professional career.

This article examines personality subjective well-being and describes its psychological structure, general components and characteristics. An overview of foreign theories and studies on subjective well-being is presented. Correlations among related concepts such as happiness, life satisfaction and subjective well-being are also described. Subjective well-being is seen as a multivariate construction of a stable nature in mobile equilibrium. It is argued that a type of professional activity can have great importance and a positive impact on an individual’s social life, health, identity shaping and psychological wellness. This article’s findings are substantiated by the survey administered to 2229 respondents divided into groups according to their area of business: students, psychologists, doctors, teachers, engineering and technical staff, representatives of service industries, workers, military men, and prisoners. The descriptors identified two types of natures: positive, directed to a person’s inner world (happy, lucky, optimistic) and to the outer world (trustworthy, competent, successful), and negative (pessimistic, unhappy, envious). This division of nature type was categorized according to the participants’ subjective well-being index. Empirical evidence has shown that occupational specificity influences a person’s subjective well-being. A substantial difference was found in subjective well-being index of the respondents. A higher index is typical of students and military men. Educators and industrial intelligentsia also demonstrate an increased level of subjective well-being, whereas prisoners tend to have a low level of subjective well-being. The same low index is characteristic of servicing trade representatives and psychologists.

A multi-dimensional model of trust in a small group has been developed and approved. This model includes two dimensions: trust levels (interpersonal trust, micro-group trust, group trust, trust between subgroups, trust between subgroups and group) and types of trust (activity-coping, information-influential and confidentially-protective trust). Each level of trust is manifested in three types, so there are fifteen varieties of trust. Two corresponding questionnaires were developed for the study. 347 persons from 32 work groups participated in the research. It was determined that in a small group there is an asymmetry of trust levels within the group. In particular, micro-group trust is demonstrated the most in comparison with other trust levels. There is also an asymmetry in the manifestation of interpersonal trust in a group structure. This is demonstrated by the fact that in informal subgroups, in comparison with a group as a whole, interpersonal confidential and performance trust is the most manifested. In a small group and in informal subgroups there are relationships between trust levels which have certain regularities.

This article presents research results regarding the determinants and individual predictors of professional distortions in the medical personnel, teachers, and psychologists who were involved in long-term programs of human relief assistance after a catastrophic accident at the Sayano-Shushenskaya hydroelectric power station. The research aim was to analyze the factors influencing the increase in and the accumulation of occupational stress in the groups investigated. The stress studied was caused by strong emotional tension in 3 months of intensive work after the accident. The extraordinary situation served as a challenge, a kind of “strength test” for individual adaptation, which led to the manifestation of extreme adaptation options (destructive and constructive forms) and allowed us to clarify the factors that contributed to their development. The research showed that, in this situation, psychological (in particular, emotional) resources and individual coping characteristics played a determinative role in professional adaptation.

This article describes psychological challenges that executive leaders of companies face nowadays. The study of the social context is based on changes that took place with the development of information technologies. The analysis touches upon such phenomena as virtualization, involvement in the external sociocommunicative environment, and the emergence of multiple identity. It is suggested that in order to adapt to changing conditions one should follow the path of self-development—in particular, to develop attention, imagination, and willpower. In connection with the traits generally attributed to executive leaders, the article emphasizes self-adjustment; common sense as an integral part of intuition, emotions, and imagination; and the readiness to make choices in fifty-fifty situations.

The aim of this study was to reveal correlation between motivation and creative professional thinking. Four hundred and seventy-one Russians of different trades participated in the study. It was supposed that motivational structure and level of creative professional thinking were interrelated. The connection between motivational components and professional thinking was revealed. Tendencies of transition form situational level of thinking to oversituational one were determined. It was found out that motivational structure of workers with situational thinking was much more consistent than that of workers with oversituational thinking.

Organizational culture presents an interest for research and practice of social psychology. This article is intended to discuss the problem of managing the organizational structure on two levels that contain most topical problems: general methodological level and technological level. Organizational culture is a system with its distinct features that consists of units and sub-systems with their specific features. An organizational-culture system comprises several levels: leader’s personality level (as well as the personality level in general), level of executive team (as well as of a small group in general), level of organization in general (level of a large group).

Forming-up of the corporate identity is based on cognitive, affective and conative elements of corporate culture. The group as an entity choosing goals and values ensures a certain response to standards and values of corporate culture within the parameters of its social responsibility. Corporate security as security of community and cooperation acts as a form of organizational and ethical approach to developing socially responsible attitude of government and business.

The paper is devoted to consideration of self-regulation training that can be used in order to prevent a development of negative human functional states (HFS) in work environment. According to the well-developed in Russian work and organizational psychology traditions the effects of practical implementation of various self-regulation methods on job efficiency and worker's well-being are analyzed. The positive patterns of changes in HFS syndromes taken place as a result of prolonged courses of self-regulation training are described. It is shown that a successful acquisition of self-regulation skills strongly depends on (1) specificity of job content and (2) individual sensitivity to various relaxation techniques. These findings are useful for enhancing the quality of work-site stress management and health promotion programs.

The psychological basis of creative thinking training as a means of development of conflict competence of a professional includes: in the first place, the knowledge of psychological nature of creative thinking of a professional; in the second place, recognition of above situational thinking as a leading quality in the structure of creative professional thinking; consideration of above situational thinking in the context of development of conflict competence of a professional, in the third place. In order to develop conflict competence, it is necessary to learn to get above the level of momentary requirements of a situation, to detect above situational problems, to set the goals, excessive from the point of view of the initial task. Pro­fessionals, thinking in terms of above situation, while analyzing a conflict situation, start to realize and actualize their own resources, which facilitates a creative way in problems resolving. It is the detection of above situational problems that forms the basis for creative thinking and is characterized by a set of key personal qualities necessary for his self-transformation as an agent.

Management as a form of cognition implies gaining new experience and knowledge, particularly about oneself. Traditionally, the psychology of social cognition distinguishes between an object and a subject of cognition (i.e. the one who cognizes). The subject of cognition can represent both an individual and a social group. As consciousness and mentality of an individual changes in modern society, essential topics of social cognitive psychology assume new importance: society components are becoming inter-cognitive. There is a change in the structure of management relations within the management system that includes aims and functions, as well as the subject and object of management.

This article deals with the results of a pilot research of a subjective system of activity criteria represented in professional experience of business managers from the Ural region. The authors investigate the question of changes in an individual criterionoriented system of assessing effectiveness of activities depending on a subject’s professional experience and his/her position. The cluster analysis helped to single out groups of criteria that underwent a preliminary quantitative and qualitative analysis. A complex interdisciplinary approach was used in this research.

Is there any future for the activity approach? Has it exhausted its potential yet? We suggest the scheme of “subject-action-object-surrounding world” instead of “subject-activity-object”. This scheme takes us beyond the limits of a singular action where the accent is laid on synchronization with one of the processes in the world around. The time coincidence is to be realized, and the subject foresees it. The subject referred to is a group of people performing a united action. Thus we oppose a singular action to interaction of individuals in cooperative action amidst processes taking place in the world around and within a variety of other actions. We found it useful to extend the concept of activity and to speak of the life-activity, embracing many vital processes of individuals or groups engaged in a certain activity.

The profession of a flight attendant appeared in aviation in the 1920s. Professional community of flight attendants is constantly growing with the growth of complexity of aviation technology, professional standards of passenger service and safety. The psychological scientific research was carried out by a psychologist who worked as a flight attendant. The study revealed the psychological content, demands, peculiarities in cabin crews’ labor. A job description was accomplished. Temporal and spatial characteristics, the main contradictions, unfavorable psychogenic and stress factors in labor were examined and described. Psychological profiles of a cabin attendant and of an air passenger were drawn up.

Since modern organizations inevitably face constant changes in internal and external environment, can anything be done in order for the strategy of changes to become “proactive” and to prevent naturally determined crisis situations and recession? Featuring empirical data, the article discusses the possibility of sociopsychological research in the situation of instability. Among other aspects, there is suggested an answer to the question of whether social psychology can help a person to realize his/her identity in professional and organizational environments. Moreover, a number of fixed behavioral patterns observed in situations of changes are examined specifically.