Tatiana G. Stefanenko

The importance of success in cross-cultural communication in the modern world is growing every day. However, because of the lack of a coherent methodological framework and common terminology, there is eclecticism in the practical concepts of successful intercultural communication. This article presents the in­tegration of Russian and western social-psychological knowledge and creates a model of the ethno-cultural competence. Thus, in accordance with Russian social psychology, the socio-perceptive, communicative and interactive aspects of ethno-cultural communication are allocated and described. The three-part model of ethno-cultural competence, which includes cognitive, behavioral and motivational factors, was operationalized in order to become a base for standardized training programs to increase ethnic and cultural competence.